Innosearch AI and Be My Eyes Announce Strategic Integration to Expand Accessible Shopping for the Blind and Low Vision Community

Innosearch AI and Be My Eyes Announce Strategic Integration to Expand Accessible Shopping for the Blind and Low Vision Community

Mountain View, CA – May 2025 — In a groundbreaking move toward a more inclusive digital world, Innosearch AI, the accessibility-first platform revolutionizing how blind and low vision users interact with online services, has announced a new strategic integration with Be My Eyes (BME)—the globally trusted app provider serving over eight hundred thousand blind and low vision users worldwide.

This powerful collaboration is rooted in a shared mission: empowering blind and low vision individuals to live with greater independence, confidence, and freedom. Together, the two organizations are removing barriers and expanding digital access like never before.


Seamless Shopping Built Into Be My Eyes

Thanks to this partnership, Innosearch’s AI-powered accessible shopping experience is now directly available within the Be My Eyes app. Users can effortlessly shop online, book flights, and—beginning June 2025—even order groceries and food delivery, all without leaving the app or facing inaccessible websites.

Where You Can Find Innosearch on Be My Eyes:

  • Community Tab: Innosearch is listed first, front and center.
  • Service Directory: Highlighted among trusted accessibility tools.
  • Get Support Screen: A dedicated banner links users straight to Innosearch’s services.

Why This Matters

Be My Eyes has long been a trusted application for blind and low vision users, offering real-time visual support in over 180 languages across 150+ countries. Now, with Innosearch built into its interface, the app becomes even more valuable—serving as a hub for both assistance and independent digital access.

This integration is also a major opportunity for expansion. Innosearch gains visibility to hundreds of thousands of users, while Be My Eyes users gain access to a robust shopping experience designed specifically for their needs. It’s a win-win with lasting impact.


What Users Can Expect

Here’s how this partnership translates into everyday benefits:

  • Accessible Shopping, Reimagined: Browse over 500,000 retailers through a clean, screen-reader-friendly interface.
  • Cashback Rewards: Earn 2% Innosearch credit on all purchases made via the Be My Eyes app—including flights.
  • Voice-Enabled Shopping: Use the dedicated number 1-855-SHOP-GPT to speak directly with AI for real-time shopping assistance.

More Than a Feature—A Shared Vision

“This is more than just a technical integration,” said Patrick Long, CEO and Co-founder of Innosearch AI. “It’s a shared commitment to provide accessibility, power, and innovative capability. We’re honored to work with Be My Eyes and thrilled to bring Innosearch to their global community.”

Together, Innosearch and Be My Eyes are setting a new standard for inclusive commerce, economic participation, and accessible technology. This alliance also lays the groundwork for future collaborations—across product development, community training, and advocacy.


Now Available Across Four Countries

Innosearch is now live within the Be My Eyes app in the United States, Canada, United Kingdom, and Australia. Users are encouraged to explore, shop, and share feedback as this exciting new chapter unfolds.


About Be My Eyes

Launched in 2015, Be My Eyes is a globally recognized, award-winning access platform that connects blind and low vision users with volunteers and companies for real-time support via video and AI. The app serves over 800,000 blind and low vision users with help from 8.5 million volunteers, in more than 180 languages across 150 countries—all at no cost to the user.

🔗 Learn more at bemyeyes.com
📱 Find us on LinkedIn, X, Facebook, Instagram, Mastodon, Youtube, and Tiktok .


About Innosearch AI

Launched in March 2024, Innosearch AI is a fully accessible digital platform built for blind and low vision users, featuring services like online shopping, flight booking, and (coming soon) grocery and food delivery. With support for over 1 billion products across the U.S., U.K., Canada, and Australia, Innosearch is redefining what accessible e-commerce looks like in the AI age.

It combines powerful generative AI, automation, and a human-led customer support team to create a smooth, barrier-free user experience. To learn more, please visit innosearch.ai or follow us on LinkedIn, X, Facebook, Instagram, Mastodon, YouTube, and TikTok.

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